Retractable Ball Transfers (RBT's) make handling products easy. The load is slid onto the Ball Transfer Zone when the balls are in the UP position. The natural rolling motion of the ball facilitates placement, positioning, and loading and unloading. When the balls are Retracted, the load contacts the RBT surface and is held fast by friction. This selective ease of handling a load and locking a load are unique to RBT systems. RBT's enhance workbenches.